Choosing a VPN can feel overwhelming. There are hundreds of options, each claiming to be the best. In this comprehensive buyer's guide, we'll walk you through everything you need to know to make an informed decision — from essential features to red flags that should make you run.

Step 1: Check the No-Logs Policy

The most important feature of any VPN is its logging policy. A VPN that logs your data defeats the entire purpose of using one. Here's what to look for:

  • Explicit no-logs statement: The VPN should clearly state that they don't log browsing activity, connection timestamps, IP addresses, or DNS queries.
  • Independent audit: Look for VPNs that have been audited by reputable third parties like PwC, Deloitte, or Cure53.
  • Court-tested: Some VPNs (like PIA) have had their no-logs claims tested in court and proven true.
  • RAM-only servers: Servers that run on RAM (not hard drives) wipe all data on reboot, providing an extra layer of assurance.

Step 2: Evaluate Security Features

A good VPN should offer the following security features:

  • AES-256 encryption: The industry standard for VPN encryption. If a VPN uses anything less, avoid it.
  • WireGuard protocol: The modern, fast, and secure protocol. OpenVPN is acceptable but slower.
  • Kill switch: Essential for preventing IP leaks when the VPN connection drops.
  • DNS leak protection: Your DNS queries should stay inside the encrypted tunnel.
  • Split tunneling: Lets you route specific apps through the VPN while others use the direct connection.
  • Multi-hop (optional): Routes traffic through multiple servers for extra anonymity.

Step 3: Consider Speed and Performance

A VPN that slows your internet to a crawl is useless. Here's what affects VPN speed:

  • Protocol: WireGuard is fastest, followed by IKEv2 and OpenVPN (UDP). Avoid PPTP and L2TP.
  • Server proximity: Closer servers = lower latency and higher speeds.
  • Server load: Overcrowded servers slow everyone down. Look for VPNs with good server-to-user ratios.
  • Infrastructure: VPNs that own their servers (like InterServer and ExpressVPN) tend to offer more consistent speeds than those that rent.

As a benchmark, a good VPN should retain at least 80% of your base internet speed on nearby servers.

Step 4: Check Server Coverage

The number and location of servers matters depending on your needs:

  • For streaming: You need servers in the countries whose content you want to access (US for Netflix US, UK for BBC iPlayer, etc.)
  • For travel: Look for global coverage so you can connect from anywhere
  • For privacy: Servers in privacy-friendly jurisdictions (Panama, BVI, Switzerland) are preferable

Step 5: Evaluate Streaming and P2P Support

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If you plan to stream or torrent, check these features:

  • Netflix unblocking: Not all VPNs can unblock Netflix. Check recent reviews.
  • P2P support: Some VPNs block torrenting. Make sure P2P is explicitly allowed.
  • Port forwarding: Improves torrent download speeds (InterServer and PIA offer this).
  • Dedicated streaming servers: Some VPNs label servers by streaming service for easy selection.

Step 6: Compare Pricing

VPN pricing varies wildly. Here's what to expect:

Price RangeWhat to ExpectExamples
$1.50-$2.50/moBudget VPNs with decent featuresAtlas VPN, CyberGhost, PIA
$2.50-$4.00/moBest value — strong features at fair pricesInterServer, Surfshark, NordVPN
$4.00-$7.00/moPremium VPNs with extensive featuresExpressVPN, ProtonVPN
FreeLimited and potentially dangerousProtonVPN Free (only safe option)

Always choose annual plans for the best prices. Most VPNs offer 30-day money-back guarantees, so you can test before committing.

Step 7: Test Customer Support

Good customer support is essential. Look for:

  • 24/7 live chat: The industry standard for VPN support
  • Phone support: Rare but valuable (InterServer offers this)
  • Knowledge base: Comprehensive setup guides and FAQs
  • Email/ticket response time: Should be under 4 hours

Red Flags to Avoid

  • Free VPNs with no clear revenue model: If you're not paying, you're the product
  • Vague privacy policies: If they won't clearly state what they log, they're logging everything
  • Based in Five Eyes countries with data retention laws: Avoid VPNs based in the UK, Australia, or Canada unless they have proven no-logs policies
  • No kill switch: A VPN without a kill switch is not safe to use
  • Only offers PPTP: PPTP is insecure and crackable in minutes
  • No refund policy: A reputable VPN should offer at least a 7-day money-back guarantee

Our Recommendation

Based on all the criteria above, InterServer VPN checks every box: strict no-logs policy, AES-256 encryption, WireGuard support, kill switch, DNS leak protection, fast speeds (480+ Mbps), 20+ server countries, P2P support, streaming unblocking, 24/7 support with phone, and all for just $2.99/month. It's the best value VPN we've tested.

Skip the Research

InterServer VPN meets every criterion in this guide — and costs just $2.99/month. See why it's our #1 pick.

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